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If you have any questions that aren’t answered here, get in touch to let us know and we’ll reply asap.
Planning a hen party with The Stag’s Balls is as easy as:
Check out our more detailed explanation of how the booking process and booking management works.
Transparent pricing:
Our policy is to make the stag party as affordable as possible for everybody involved. Companies that offer the “stag goes free” typically hide the cost by overcharging the other group members. To give you complete transparency, we show the price per person upfront and don’t hide costs to your group. Instead, we’ve created a handy tool to help your group cover the cost of the groom.
How to pay for the stag/groom:
Your job is to keep the lead up to the stag as stress-free as possible for the groom and it’s really common for the group to cover his cost. But this doesn’t mean you need to take the burden of that cost on your own!
We created the Pay For The Stag item, which can be added to your booking so each group member can chip in a small amount to the his cost.
How to add it to your booking:
If you have already submitted your booking but would like to add this item, simply contact your Stag Party Specialist!
How it works:
By default, each group member is asked to pay €10 to the cost of the groom. This amount can be increased if needed. If too much is paid towards his cost, well refund the extra to the organiser (which could go towards drinks, transport, kitty etc). If too little is paid, well ask the organiser to pay the shortfall.
Note: There is a €1 / £1 per person admin fee for using this option.
An example of the math would be: Package costs €90/pp + €10/pp to contribute to the bride, so each lad pays €100. Once 10 lads have paid and the €1/pp admin fee processed, the groom’s €90 package will be covered.
No. we know that it can take some time to confirm the final numbers for your stag trip.
All you’ll need is your estimated group size when you submit your booking request through the website. It’s fine if your numbers go up or down a bit – the price per person won’t change.
Note: Some items do have a minimum number requirement, so just keep an eye on this.
If we don’t currently list an activity you want for your stag party package, get in touch through our live chat or our contact form and we will be happy to look into it for you.
Absolutely! We’re happy to help with a single activity booking or a whole package – whatever you need.
For example, you could simply book a pub crawl for 12 people at €15 per person, if that is all you were looking for.
We’re here to make your stag party planning simple, so no package is too big or too small.
On each destination page, you’ll see an option for an Activity Only booking – just select this and choose what you’d like!
Yes, you are very welcome to book only your accommodation through us.
We understand that all stag parties are different and we’d love to help get a place to lay your heads sorted.
To get an estimated price per person for any item or combination of items, simply add them to your basket and check the total amount.
The price will calculate as you add or remove items from your basket so you can find the right package for your budget.
Note: The accommodation price can vary at times but it will give you a very good estimation.
Sure thing!
After you’ve submitted your booking request through the website (which is free!), just let your Booking Manager know you’d like to keep some or all of the items secret and they’ll organise that for you.
Transport is not included in your booking.
In a small number of cases, transport to and/or from activities may be included if it is specifically mentioned in the item on our website and in your itinerary.
We can supply you with contact details for our recommended transport suppliers in any of our destinations if you like. Please chat with us online or contact us for further details.
We always recommend each member of your group take out appropriate travel insurance for your trip. Discuss your trip plans with the your chosen insurance company to make sure you are covered for any activities as well.
Simply submit your booking request through the website to check availability for your dates. It’s free to submit and there’s no commitment to proceed – it’s just an initial enquiry so we can check everything.
Once we have your request in our system, we’ll contact your suppliers and let you know asap so you can decide if you’d like to proceed.
Unfortunately, no. We have a secure payments platform and terms and conditions that are designed to protect you and your payments.
So, we can only process your booking once you have submitted a request through the website.
The good news is that it’s free to submit a booking through the website and there’s no commitment!
Go to your chosen destination page to start the process and see if your stag party is possible.
It is completely free to submit your booking request through the website!
We don’t require a deposit at the time of booking to help give you the flexibility to find the right stag party for you.
Once we’ve confirmed availability with your suppliers, we will ask the group organiser to pay for their spot on the trip (all items) within 5 days after the booking has been confirmed or 6 weeks before the booking is due to take place, whichever is earlier. This will act as the non-refundable deposit to secure the booking.
If you have made a booking less than 6 weeks before the commencement date, the non-refundable deposit of the organiser’s payment is required within 24 hours of the booking request availability being confirmed.
We’re excited to be helping with your stag party plans!
If you haven’t already, we just need you to confirm that you’d like to go ahead and check availability with your suppliers. You can do this 2 ways:
Once you have confirmed, we’ll contact your suppliers to check availability and we’ll be in touch with you asap by email to let you know. This can take a few days (sometimes more due to circumstances outside of our control).
If you have any questions in the meantime, please contact your Booking Manager via your booking page, chat with us online or contact us.
If you need to request special conditions or requirements for a member of your group, please contact your Booking Manager, chat with us online or contact us as soon as you can so we can work to best accommodate their needs.
Examples of special requirements might be:
To invite your stag party group members:
Contact us if you’d like any help with this step!
If somebody does not have an email address, there are a few options:
To call and make a phone payment:
Note: Phone payments are subject to a small administration charge, which may increase if the payment is late.
After the deposit has been paid to secure the booking, if you’d like to make changes (change item times, swap items etc), the group organiser will need to request this with their Booking Manager by email.
If changes are possible, a Booking Amendment Fee will be added to the booking, which will need to be paid for within 3 days or before the trip date, whichever is sooner
The fee amount will depend on when the change is requested:
IRE & EU Destinations: €30
UK Destinations: £25
Amendments types include:
IRE & EU Destinations: €50
UK Destinations: £45
Amendment types include:
No changes possible
Group members can join the booking any time before the payment deadline. If members try to pay after the deadline, we won’t be able to guarantee that your chosen suppliers will still have availability for them.
Late joiners may need to pay a late payment fee and we will need to check availability for them and we’ll let them know.
Yes! We completely understand that plans can change, so we will do our best to add anything you want into your stag party package at any time. The sooner you let us know what you want to do, the better chance there will be of getting availability.
It is free to request to add an item to your booking if it is more than 4 weeks away from your start date. Requesting to add an item to your booking within 4 weeks of your start date will incur a €50 / £45 amendment fee.
Note: Just bear in mind that if everyone is paid up and then you add something, people will have to log back in and pay.
If you would like to change your stag party booking date, please contact your Booking Manager by email asap. We are happy to accommodate this, subject to your chosen suppliers’ availability.
If your booking deposit has been paid, then the following amendment fees will apply if the change is successful:
If you would like to change your hen party location, you will need to cancel your existing booking in our system, go to your new destination page and submit a new booking request through the website.
Please note that, if you have paid the booking deposit or any group members have made payments on the previous booking, the booking deposit will be lost and normal cancellation terms will apply to other group members’ payments.
If you need to cancel your spot on the trip or you need to cancel the whole stag party, please contact your Booking Manager asap via the booking page to let them know. Or you can chat with us online or contact us.
The below timelines exclude the organiser’s non-refundable deposit and any non-refundable deposit which is required by suppliers to secure availability. Organisers will be made aware of this in advance of any payments being made.
If you are travelling to a destination in Ireland and you need to cancel:
If you are travelling to a destination in the UK or Europe and you need to cancel:
Note: The organiser’s payment of the deposit to secure the booking is non-refundable.
We request full payment from your group 6 weeks before the commencement date. Any slots that are held with the suppliers that are not paid for at this stage will be released back to them.
We will be happy to add members into your stag party after the 6 weeks deadline but it will be subject to availability with each of your suppliers, payment and admin fees.
To pay for yourself for the stag party, you just need to:
If you would prefer to pay over the phone:
Note: Phone payments are subject to a small administration charge, which may increase if the payment is late.
To pay for another member of your stag party group, you just need to:
If you would prefer to pay over the phone:
Note: Phone payments are subject to a small administration charge, which may increase if the payment is late.
If you would like to pay for 2 or more members of your stag party group, you can do this over the phone. Simply let the team member know how many people you’d like to pay for for each item.
To pay over the phone:
Note: Phone payments are subject to a small administration charge, which may increase if the payment is late.
Yes! You can pay in small amounts by paying for individual items in the booking, one or two at a time.
To pay in instalments:
Absolutely! If you’re unsure how to make your online payment or you have technical issues, you can contact us and we’ll take your payment securely over the phone.
To pay over the phone:
Note: Phone payments are subject to a small administration charge, which may increase if the payment is late.
To see all of the items in your hen party booking (including price and times), please log into your booking page and you’ll see the full list there.
Each paid member of your group who created an account on The stag’s Balls will be sent a full itinerary document 10 days before your trip, which will include:
If you have any questions before you receive your itinerary, please contact your Booking Manager via your booking page, chat with us online or contact us and we’ll be happy to help.
You’ll receive a full itinerary for your stag party trip 10 days before you leave, which will include the contact names and phone numbers for each of the suppliers.
Please make sure you take a digital or printed copy of the itinerary with you so you can contact your suppliers.
Yes! We’re on call to help you throughout your stag night or weekend to make sure everything continues to go smoothly.
You’ll find the emergency contact number in your itinerary document, which was sent to all registered members of your group 10 days before your trip.
No. All group members need to be paid for via the booking page before the trip.
Your suppliers will have spots held for the group size we have confirmed with them, so availability cannot be guaranteed on the day and may cause confusion and disappointment.
If you have someone you’d like to add in last minute, please contact us asap to see if we can help.
Please contact the supplier directly asap, using the number in your itinerary document, to let them know.
If you can’t reach them, please contact us using the emergency number in your itinerary document and we’ll see if we can reach them.
Yes! We want to hear all about how your stag party went. And we really want to know everything – what went well? What could be improved on?
Please contact us with any thoughts or feedback.
We want to see all the madness of your stag night out or weekend away…
You can tag us on Facebook or Instagram using @thestagsballs or #thestagsballs or send your pictures directly to us by contacting us.
We use a number of fantastic stag party friendly accommodation providers in each of our locations.
Some accommodation venues are named. If is it not, it may mean that we use a number of providers for that destination and the venue we use will depend on the number of people you invite and what is available at the time you make your booking.
This will vary based on which accommodation you select and which activity your hen party are going to.
Please chat with us online or contact us for further details when you have an idea of what you would like to book and we’ll let you know about distances for your choices.
Most of our accommodation providers have ample parking for your stag party but not all.
Please chat online with us or contact us and we can give you more specific details.
If you haven’t found the answer to your questions here, please let us know and we’ll reply to you asap and update our content.
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